Dear Valued Customer,
Please be informed of service interruption involving accounts hosted in server v1515e.securen.net, which is currently being troubleshoot by the server team.
Initial troubleshooting shows that the interruption is due to software issue.
Service Affected: Websites running on MySQL databases
Email service remains unaffected, the server team is working diligently to resolve the issue soonest.
Updates will be provided from time to time.
We appreciate your understanding in this matter, any inconvenience is truly regretted.
Please feel free to contact our support team via URL below for further enquiry or assistance.
https://support.yeahhost.com.my
[UPDATE]
01/12/2024: A temporary fix has been applied on the server to allow websites to appear. We are deploying a permanent fix to resolve the issue soonest.
Best Regards,
Server Team
Yeahhost Sdn. Bhd.
Saturday, November 30, 2024