Dear Valued Customer,
Please be informed of service interruption involving accounts hosted in server v1523.securen.net, which is currently being troubleshoot by the server team.
Initial troubleshooting shows that the interruption is due to software issue.
Service Affected: Websites running on MySQL databases
Email service remains unaffected, the server team is working diligently to resolve the issue soonest.
Updates will be provided from time to time.
We appreciate your understanding in this matter, any inconvenience is truly regretted.
Please feel free to contact our support team via URL below for further enquiry or assistance.
https://support.yeahhost.com.my
[UPDATE]
01/12/2024: A temporary fix has been applied on the server.
02/12/2024: Permanent fix is deployed on the server, however it will require some time to be applied on all accounts. Please contact our support team if you require checking on your account.
Best Regards,
Server Team
Yeahhost Sdn. Bhd.
Sabato, Novembre 30, 2024