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You may see this error when trying to access to your cPanel or webmail.Usually, this error is...
How can I have my welcome email resent?Welcome email is an email containing all information you need to begin using your account, such...
I have just purchased SSL certificate from your website, what should I do?After placing an SSL certificate order on our website, please provide the following information...
Is "Select PHP Version" Feature Available?PHP Selector, also known as Select PHP Version, is a feature available to allow cPanel uses to...
Self-Managed vs Fully-Managed ServersThe choice between self-managed and fully managed servers depends on your technical expertise,...
SSH AccessSSH (also known as Secure Shell) is a remote admin protocol that allows users to control and...
What is Enterprise Grade Backup StorageEnterprise grade backup is an addon service available for VPS, smart servers, cloud servers and...
What is shared hosting?Shared hosting is the most basic hosting type. With shared hosting, your website is sharing a web...
What is web host?Web host is a company that provide space on a server they own or lease for use by their clients...
What is web hosting service?Web hosting service is a service that allows you to make your own website accessible via the...
What is web space?Web space is the amount of disk space for your website. It is an allocated amount of hard drive...
Why my ticket is closedWhen users submit tickets to us, they will receive an automated reply with information such as...