Enabling Spam Filter Access for Individual Email User

Email administrators can enable permission for respective email users to view incoming mails list and manage mails that are filtered by the spam filtering.
Permissions available including viewing incoming log, adding sender to allow/block list, release mail from spam quarantine and more.
Each user can view the log of mails sent to them only.

Below are the steps to create users to access spam filter service.

1. Login to the spam filtering service.
2. Go to "Users & Permissions" > "Manage email users".
3. Click Add.

4. Fill in the information as follows:

Username: [FOLLOW ACTUAL USERNAME IN CONTROL PANEL] @yourdomain.com
Password: [ENTER PASSWORD TO ACCESS SPAM FILTER]
Confirm Password: [RE-ENTER PASSWORD TO ACCESS SPAM FILTER]
Status: Active

5. Click Save to create the user.

* Choose from the drop-down menu to replace "yourdomain.com" with your actual domain.

  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

Accessing Spam Filter Service

There are two ways to access the mail filtering service that you subscribed with us, that is via...

Pointing Mail Service to Spam Filter Service

Mail Exchanger (MX) record must be pointed to the mail filtering service so that all incoming...

Incoming Sender Allow List

Incoming mail received from senders listed in the Allow list will always be allowed, regardless...

Managing Attachment Restrictions

The Attachment restrictions page allows you to configure which email attachments to allow and...

Spam Quarantine

Spam quarantine holds incoming messages that the filtering system blocks. By default, the...