Articles

 Accessing Spam Filter Service

There are two ways to access the mail filtering service that you subscribed with us, that is via...

 Enabling Spam Filter Access for Individual Email User

Email administrators can enable permission for respective email users to view incoming mails list...

 Filtering Settings

You can enable/disable spam quarantine and manage quarantine filter settings for incoming emails...

 Incoming Sender Allow List

Incoming mail received from senders listed in the Allow list will always be allowed, regardless...

 Incoming Sender Block List

Incoming mail received from senders listed in the Sender Block list will always be blocked,...

 Managing Attachment Restrictions

The Attachment restrictions page allows you to configure which email attachments to allow and...

 Pointing Mail Service to Spam Filter Service

Mail Exchanger (MX) record must be pointed to the mail filtering service so that all incoming...

 Spam Quarantine

Spam quarantine holds incoming messages that the filtering system blocks. By default, the...

 Train Messages as Spam or Not Spam

If you find spam is not being blocked by the filters or legitimate messages are being blocked as...

 Viewing Incoming Mail Transactions

Once the MX record is updated, all incoming mails will go through the spam filtering service.The...